Frequently Asked Questions

However, if the electric, gas, or water supply has been affected or deactivated by first responders, it is crucial to refrain from trying to restore these utilities without the approval of a qualified professional after a thorough assessment of safety.

Generally, it takes approximately 1-2 hours for Best Option Restoration of South Charlotte to arrive on-site if the location is within 50 miles of a Best Option Restoration of South Charlotte. However, keep in mind that response times can fluctuate based on factors like traffic congestion, accessibility limitations, government restrictions, and the severity of the damage. Furthermore, our strong relationships with key community recovery organizations can assist us in gaining access to blocked areas.

Strategies include controlling humidity levels, promptly fixing leaks, ventilating damp areas, cleaning bathrooms with mold-killing products, and more.

Providing a precise timeline for complete restoration is difficult due to the numerous factors involved in fire and smoke restoration services. To get a better understanding, our Best Option Restoration of South Charlotte technician will be able to provide you with an estimate that includes projected dates and phases for your specific restoration project.

Most of the services are performed by our skilled Best Option Restoration of South Charlotte technicians. This allows us to maintain a high level of quality and consistency in our services. However, there are situations where we may need to subcontract certain services, especially those involving major construction trades, specialty trades, engineering firms, environmental testing firms, and manual labor sources. The decision to self-perform or subcontract depends on the project's size, scope, and location. Additionally, we have established strong relationships with reputable national subcontractors and suppliers to ensure top-notch service and take advantage of volume discounts.