About us

Jim Jacobs, the Owner of Best Option Restoration of South Charlotte
Jim Jacobs is an owner of Best Option Restoration of South Charlotte. He is originally from New Jersey but moved to the Carolinas with the hope of a lifestyle change and the added benefit of warmer weather.  Jim has a well-rounded construction background that he’s been actively working at since a young age.   In addition, he has worked in the technology/finance industry for over 20 years.  He enjoys life with his wife Bianca and their five children.  Growing up in with a faith based background, he is grounded on principles of honesty, integrity and a heart to serve others. 

Jim Jacobs, the Owner of Best Option Restoration of South Charlotte

Our commitment

We hold ourselves and our contractors to the highest of standards. Our crews receive extensive training from the best in the industry and follow all IICRC s500 standards. We require all of our technicians to be trained, certified and insured so our valuable customers can breath easy once we arrive on scene.

The best option in restoration and disaster situations

Best Option Restoration of South Charlotte offers a variety of restoration services, such as water damage, fire damage, storm damage, mold remediation, contents cleaning, commercial and large loss damage. When disaster strikes, we are here to make sure any trace of damage is removed and restored back to its original condition.

Why choose Best Option Restoration of South Charlotte

  • 24/7 Emergency Services
  • Arrive quickly to any size disaster
  • Certified IICRC & IRI Technicians
  • We work with your property insurance

WHAT OUR CLIENTS SAY ABOUT Best Option Restoration of South Charlotte


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    Leak Remediation - by Suzanne Chmielinski , 2023-07-19 14:07:25

    4.50 / 5 stars

    What a positive experience! Everyone in the chain is top notch! Despite being incredibly busy, they fit us in and took care to dry out the damage our leak left behind! Very professional!

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    - by Cory, 2023-07-10 15:07:35

    4.50 / 5 stars

    After dealing with the stress of having a dishwasher leak causing water damage in our flooring, Best Option Restoration was recommended to us by our plumber. They were amazing to work with. They made everything easy for us and gave us so many resources to get everything fixed. Billy was our man on site and he was absolutely amazing. He (and the whole team really) went above and beyond any customer service I have ever received. 10 out of 10.

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    Restoration after water leak - by Krista Burns, 2023-06-28 10:06:32

    4.50 / 5 stars

    The team at Best Option Restoration were wonderful to work with. They came out promptly late at night and worked for several weeks to be sure water damage was mitigated thoroughly. Their entire staff is super friendly and extremely capable. Billy communicated daily updates with me while I was out of my home which put my mind at ease and was greatly appreciated.

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    - by Nancy B., 2018-05-18 08:05:37

    After research, I believe this is the BEST company for the services needed. Extremely knowledgable, Very professional! Thank You So Very Much!!

    Was this review helpful? 1

    - by Angela S., 2018-05-18 08:05:18

    Cheryl and her team are so thorough and professional. The level of service provided was outstanding!

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